BEMIS GLOBAL
Technical support and warranty
For distributors, panel builders and project buyers: how to report a product problem to Bemis and what information speeds up the answer.
Information to send with your request
- Product code (for example BC1-6505-7312) as printed on the product or packaging label
- Production date or batch number, if shown on the label
- Number of pieces affected and the quantity delivered
- Photos of the product, its label and the installation
- Short description of the use: supply voltage, load current, cable and environment (indoor, outdoor, site)
- Your order or invoice number
How a request is handled
- Send the information to your Bemis sales contact or through the contact form.
- Our international sales team and quality department review it and may ask for further photos or a sample.
- You receive a written answer with the technical assessment and the solution agreed for your order.
The warranty period and conditions for each delivery are those set out in your distribution agreement or order confirmation.
Contact international sales →Answers you may find straight away
Downloads & documents → · CEE connection finder → · Glossary →
Bemis E-V Charge products
For wallboxes, portable chargers and other EV charging products, product details and documents are on the Bemis E-V Charge website.
Visit bemisevcharge.com ↗BEMIS GLOBAL PARTNERS
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